Band Pro Service Department

Band Pro's Service Department is open and here to help. Get a FREE consultation today from our expert in-house staff - anytime by phone, email, or Zoom! Reach out and let us know how we can help! Call or email today:
PHONE: 1-888-BAND-PRO
EMAIL: customerservice@bandpro.com

SERVICES Camera Repair & Estimates/Other Gear Lens Repair & Estimates
$155/hr Standard ($185/hr Rush) $165/hr Standard ($195/hr Rush)

BAND PRO'S PROFESSIONAL SERVICE DEPARTMENT STAFF


Randy Wedick

Chief Technology Officer

Email: randy.wedick@bandpro.com

Randy is a working DP and a trusted voice in the Industry - known for his deep understanding of new technology and techniques from capture to post.

Dave Garcia

Senior Service Engineer

Email: dave.garcia@bandpro.com

Dave is a decorated camera service engineer with nearly 20 years of experience coming from Sony's service department.

Emin Nalbandian

Chief Optics Technician

Email: emin.nalbandian@bandpro.com

With over ten years of hands-on cinema lens experience, Emin is Band Pro’s Chief Optics Technician, and oversees the Band Pro Optics Department. An early education in IT/Electronics, combined with a robust technical skillset, and a deep understanding of pro cinema lens mechanics & optical workings, have made him a respected Industry expert. Emin has been factory trained at Angenieux, Leitz and Zeiss across their complete pro cinema lens lines.

Ricardo Monte

Senior Lens Technician

Email: ricardo.monte@bandpro.com

Richardo Monte joins Band Pro’s Optical Department as Senior Lens Technician following 4-years at Cooke Optics. A cine lens veteran with a career spanning Panavision South America, Visual Products, and Otto Nemenez, Richardo’s wealth of technical expertise is a welcome addition to Band Pro’s already formidable professional optics staff.

Mallory Rogers

Service Coordinator

Email: mallory.rogers@bandpro.com


Band Pro’s Service Department can help with firmware upgrades, fast trouble shooting, and state-of-the-art camera, recorder, and lens repairs. Whether your gear is brand new, or a beloved workhorse that has stood the test of time, Band Pro’s Service Department has the expert staff and diagnostics to get your equipment ready for the next shoot and beyond. Conveniently located in Burbank, we have proudly served the Los Angeles area broadcast and filmmaking community for over 36-years. Our state-of-the-art full frame projection room, and Band Pro’s in-house Class 100 Clean Room, are second to none.

Professional Service Department Team
Full Frame Projection Service

Band Pro is an Authorized Sony Warranty Service Center. Additionally, we can manage service for most major cinema or broadcast manufacturers. Because of our long relationships with many of the top manufacturers in the industry, we know the ins and outs of their service procedures and can help ensure your equipment gets the fastest possible attention.

Got an issue with your cameras, glass, recorders, or EVFs? We’re here to help. Please contact via email customerservice@bandpro.com or call us at 1-888-BAND-PRO for more information or to arrange a service appointment. Band Pro's service rate $155/hr ($175/hr rush) for camera repairs & estimates and $165/hr ($185/hr rush) for lens repairs and estimates.

Full Camera Service

Opti-Glide Reticle - Lens Calibration System

Band Pro has partnered with MYT Works to offer an in-house state-of-the-art Lens Calibration system. The MYT Opti-Glide Reticle offers a new array of features meant to facilitate and streamline the lens calibration process. The system was designed and engineered to provide accurate digital readouts up to 3 decimal points.


Vertical Keystone Adjustment

Supporting Arms for Vertical Adjustment

The two supporting arms behind the target rotate on a pivot to provide vertical keystone correction and ensure perpendicularity with the projector's optical axis.

Horizontal Keystone Adjustment

Horizontal Adjustment brackets

The two mounting brackets also provide minute rotational adjustment of the target horizontally, thus ensuring the left and right sides of the target are equidistant from the projector.

Target Height Adjustment

Target Height Adjustment

Lifting screws located behind the target enable fine tuning of the target's center height in relation to the projector's optical axis. The level can be also be precisely set by adjusting one side or the other independently.

Large Target Frame

Heavy Duty Clamps

The target frame is designed to handle heavier targets including steel-clad aluminum honeycomb boards. Multiple clamps can be used to prevent the target from moving during use.

Dual Handle

Dual Handle for Smooth target Control

Mounted to the carriage, the handle remains clear of the projected image and allows for a smooth manual control of the target.

Side Mount Monitor

Side Mount display monitor

The display mounts to the side of large targets so the distance is conveniently located in front of the projector operator. Power and signal cables are routed by the cable chain mounted to the carriage.


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